Our Guarantee

At Bel Marra Health, we’re committed to customer satisfaction, and are as concerned about quality and value as you are…

• All of our products are tested for quality and purity at every stage of the manufacturing process.
• 30-day money-back guarantee to decide if the product is right for you. We strive for 100% customer satisfaction.
• All of our products are produced only in Health Canada approved facilities.
• Our products are backed with scientific evidence.

At Bel Marra Health, we are confident our products can help you lead a better, longer, and more active life. If one of our products turns out not to be the right choice for you, simply return the partially, or fully empty bottle and the unopened bottles within 30 days and we will refund your entire purchase price (less Shipping and Handling).  Product usage should be based on the recommended daily use for one person over 30 days. If you exceed the 30 day time frame, depending on usage and purchase, a partial refund will be issued upon return (certain restrictions may apply).

Return Procedure:

Your complete name and address, as it was provided when placing the order.

All returns must be sent with tracking information or delivery confirmation to ensure that both customer and our Returns Processing team can verify that the returned product is delivered back to our facility.

Example:

Canada Post Service – with Delivery confirmation
FedEx Delivery – with package tracking

Note: Having Delivery confirmation ensures that there is Proof of Delivery to expedite your refund processing. Cost of return postage is at customer’s expense.

Copy of the packing slip or Order Number will also expedite your refund, as it will be easier to identify your return.

Note: If you ordered a multiple months supply where you received FREE bottles, the refund will be calculated based on the number of bottles you returned with an average price calculation based on your purchase price.

Return Process Time Frame:

Allow for 7-10 business days for your package to arrive in our Returns Processing Facility. Please hold onto tracking and delivery confirmation numbers until you have received your refund, so you have Proof of Delivery.

Once the return is confirmed at our Returns Processing Facility, a credit will be issued to the credit card you used to pay for the product.  Bel Marra reserves the right to issue corporate checks for returns less than $100.   We strive to apply the credit within 15-30 business days of receipt and verification your return is in our Facility.

Bel Marra Health – Because Supplements Help.